Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name and email address when you submit a form, subscribe to our newsletter, or book a consultation, and your phone number when you book a consultation (the consultation is a phone call)
• Coaching intake information: The main goal you describe when you book a consultation, and the training history, goals and relevant fitness information you share during the consultation itself
• Communications: Messages you send to us through email or contact forms

We do NOT collect or store protected health information (PHI), medical records, or diagnosis information on this website.

2. Automatically Collected Information

When you visit our website, we automatically collect:

• Analytics data: Page views, referral sources, and general usage patterns via Cloudflare Web Analytics (privacy-respecting, no cookies required)
• Technical data: Browser type, device type, and general geographic region

Cloudflare Web Analytics does not use cookies, does not track individual users across sites, and does not collect personally identifiable information.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our coaching services
• Respond to your inquiries and communications
• Send you educational content and updates you have opted into
• Analyze website performance and improve user experience

4. Third-Party Services

We use the following third-party services:

• Cloudflare: Website hosting, security, and privacy-respecting analytics
• Resend: Transactional email delivery
• Kit (ConvertKit): Marketing email and newsletter management. When you subscribe to email updates, your email address (and first name, if you give it) is added to Kit with a newsletter tag, and Kit emails you the free PDF guides. When you book a consultation, your name and email address are added to Kit with a coaching-applicant tag
• Web3Forms: Delivers the contact form and the consultation booking form to Zach by email. Your browser sends Web3Forms what you entered: for the contact form your name, email address, subject and message; for the booking form your name, email address, phone number, main goal and the time you chose
• Calendly: Consultation booking. When you pick a time, Calendly receives your name, email address, time zone and the phone number Zach will call, and emails you its own confirmation

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their respective privacy policies.

5. Email Communications

If you subscribe to our email updates, you will receive marketing emails from us through Kit, including the free PDF guides that come with the subscription. You can unsubscribe at any time by clicking the unsubscribe link in any email. We will never sell, rent, or share your email address with third parties for their marketing purposes.

6. Data Security

We implement reasonable security measures to protect your personal information. Our website is served over HTTPS, and we use Cloudflare's security infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us atzach.ermert@ptfitcoaching.com.